Emirates SkyCargo’s e-commerce offering sees take-up in the UAE

emirates deliveryEmirates Delivers, the e-commerce delivery platform launched by the freight division of Emirates, has witnessed a strong reception by UAE customers in March and April 2020

The e-commerce shipping solution aims to reach out to the individual shoppers and small businesses in the UAE. Emirates Delivers permits consolidation of purchases from multiple online retailers in the US into a single package and have it delivered to an address in the UAE.

As customers have turned increasingly to shopping online during the COVID-19 pandemic, Emirates Delivers has seen an increase in membership and orders since March 2020. The e-commerce platform saw a month on month jump of 20% in shipments delivered over the last month with customers shopping for a range of items including medicines and supplements, toys and games, fashion and sporting goods.

Nabil Sultan, Emirates Divisional senior vice-president, cargo, said, “Our customers can make use of the 30 day free storage offer in the US and take advantage of the most attractive offers on various e-commerce sites to consolidate their shipments and save on individual shipping costs through the competitive shipping rates that they can access through Emirates Delivers.

Despite challenging conditions, including the suspension of all passenger flights from the UAE, Emirates SkyCargo has been connecting Emirates Delivers shipments through its freighter services from the US, offering UAE customers an average transit time of around seven days. Emirates Delivers aims to provide contactless deliveries for its packages in the UAE keeping in consideration the well-being of its customers and staff.

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