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How AI and security are reshaping UAE enterprise IT

Dell Technologies today released findings from its Modern Enterprise Readiness Study 2026, conducted with independent research firm Vanson Bourne.

Artificial intelligence, technology sovereignty, and embedded cybersecurity are actively reshaping how enterprise technology is procured and managed.

According to the 'Modern Enterprise Readiness Study 2026' from Dell Technologies, conducted with independent research firm Vanson Bourne, UAE leaders are abandoning fragmented IT environments. Instead, they seek consolidated strategies to navigate economic uncertainty, regulatory demands, and escalating cyber threats.

Navigating Economic Pressures Through Strategic Consolidation

The prevailing macroeconomic climate is exerting considerable influence over corporate technology investments. Rather than indiscriminately reducing expenditure, 82% of UAE executives report that current economic conditions are driving a selective, outcome-focused approach to IT budgeting. Businesses are now strictly prioritising tangible value and operational efficiency.

Consequently, a clear preference for simplification has emerged. An overwhelming 86% of respondents indicated they prefer to address their technological requirements through a single strategic partner, moving decisively away from complex multi-vendor environments. Furthermore, 86% of leaders are redirecting investments toward partners capable of demonstrating the requisite scale, supply chain capabilities, and comprehensive ecosystems necessary to transition artificial intelligence projects from experimental pilots into live production environments.

The Modern Workplace as an AI Foundation

As artificial intelligence becomes inextricably linked with daily enterprise workflows, modern workplace technology is shifting from a basic operational tool to a strategic enabler of business transformation. The study underscores this evolution, revealing that 98% of respondents believe modern devices fundamentally enhance workforce productivity and collaboration. Conversely, 66% acknowledge that legacy hardware actively restricts their capacity to adopt advanced technologies, particularly AI-powered applications.

This increasing reliance on intelligent digital applications is dictating enterprise hardware refresh cycles. Impressively, 94% of UAE organisations confirm that AI-enabled personal computers and modern endpoint devices will constitute a core component of their future workplace strategies. For these enterprises, workplace modernisation transcends the simple replacement of ageing equipment; it is now recognised as the foundational architecture required to facilitate AI-driven productivity, optimise the employee experience, and fortify endpoint security frameworks.

Infrastructure and Regulatory Hurdles in Scaling AI

Despite the palpable momentum behind artificial intelligence adoption across the region, numerous enterprises are discovering that scaling these initiatives requires robust operational foundations.

  • Regulatory Compliance: Privacy and data compliance have surfaced as primary barriers, with 68% of business leaders expressing concern regarding adherence to government regulations when leveraging data for AI models.

  • Delayed Implementation: A matching 68% report that these compliance and security anxieties have already hindered or delayed their artificial intelligence implementation programmes.

  • Infrastructure Gaps: Underlying infrastructure presents another substantial bottleneck. 68% of IT leaders concede their systems are not yet adequately prepared to manage AI and complex analytics workloads at a full production scale.

As businesses attempt to graduate from theoretical experimentation to operational deployment, long-term success heavily depends on modernised infrastructure, unassailable data governance, and strict alignment with local regulatory parameters.

Cybersecurity as an Absolute Baseline Requirement

Within this rapidly evolving landscape, cybersecurity has fundamentally transitioned from an after-the-fact consideration to a non-negotiable baseline requirement. UAE business and IT leaders now demand that security measures be woven into the fabric of their infrastructure and third-party engagements from inception. A striking 90% of executives expect comprehensive security frameworks to be integrated into every single proposal from strategic technology partners. Highlighting the acute focus on business continuity, 94% assert that integrated cyber resilience and data protection capabilities are crucial criteria when assessing new infrastructure platforms.

Furthermore, 78% of organisations anticipate an increased reliance on managed security services over the next two to three years. This vigilance is strongly reinforced by stringent local mandates, including the UAE Cyber Security Council's Critical Information Infrastructure Protection framework, Information Assurance requirements, and the UAE Personal Data Protection Law. Coupled with sector-specific directives such as the CBUAE's operational resilience regulations, these legislative frameworks guarantee that cyber readiness remains a paramount board-level priority rather than an isolated IT concern.