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UD Trucks has announced a 60 day warranty extension for customers in the Middle East, East and North Africa (MEENA) whose vehicles’ warranties end during the COVID-19 lockdown period
This iniative aims to support its customers who are not able to carry out services due to the varying levels of social distancing measures mandated by individual governments.
“UD Trucks hopes to alleviate any concern from customers who have vehicle maintenance and repair needs during these challenging times,” the company said in a statement.
Logistics is the lifeblood of society and with the current situation it is more important than ever that trucks stay on road to deliver the goods that are essential for day-to-day living, according to the Japanese commercial vehicle solutions provider.
UD Trucks is continuing to go the extra mile to secure customer uptime with these services:
• Ongoing service and support to customers carrying out essential services
• Extensions to periodical service and maintenance without any impact on the warranty terms
• Extended warranty coverage of 60 days for vehicles whose warranty expires during the lockdown period
Stating that business continuity is vital in this period of unprecedented global disruption, UD Trucks said that it is playing its part to help negate the impact.
The commercial vehicle company noted that lockdown dates, service contracts and warranty terms and conditions might vary from market to market. Customers should contact their local importer/distributor for more information, it added.