Following the global digital transformation trend, Dubai Electricity and Water Authority (DEWA) and Microsoft has joined hands together to transform utility sector
HE Saeed Mohammed Al Tayer, MD & CEO, DEWA had an official meeting with Naim Yazbeck, general manager of Microsoft UAE, to delve into new opportunities for collaboration in digital transformation, artificial intelligence (AI), and cloud computing in the utilities sector.
The main agenda of meeting was how Microsoft’s innovative technologies can advocate DEWA’s innovation-led projects and help achieve its sustainability goals. Both parties discussed improving operational efficiency and building next-generation infrastructure alongwith the Dubai Clean Energy Strategy 2050 and the UAE Net Zero by 2050 Strategic Initiative.
HE Al Tayer said, “Our collaboration with Microsoft is instrumental in transforming DEWA to become the world’s first AI-native utility, leveraging artificial intelligence across all core operations. By integrating AI and cloud-based solutions, we aim to enhance our renewable energy capabilities, drive operational excellence and provide world-class services in line with Dubai’s vision for sustainability and innovation.”
Yazbeck acknowledging the Microsoft’s support for the UAE’s digital future stated, “Our work with energy leaders like DEWA enables us to co-develop transformative solutions that redefine energy management, advance sustainability goals and build intelligent, resilient infrastructure across Dubai.”
DEWA is already employing Microsoft’s generative AI tools, like the Microsoft Power Platform and the Microsoft 365 Copilot. These have helped DEWA improve internal productivity, service quality, and satisfaction for both customers as well as employees.
DEWA has been an initial investor in AI since 2017 and wasfirst among the utilities globally to adopt Microsoft’s Copilot platform.
This new partnership reflects Dubai’s focus on innovation, sustainability, and technology-driven growth in the energy sector.
Transforming utilities: DEWA’s digital roadmap with Microsoft
DEWA and Microsoft has joined hands together to transform utility sector. (Image source: DEWA)
