Aerial work platform and telehandlers manufacturer Haulotte has conducted training sessions in Turkey for customer technicians in the Middle East and Africa region to work on repair and maintain the equipment
The four-day programme included theoretical and practical training with Acarlar Makine & Rent Rise technicians on various electric machines, focusing on articulating boom HA12CJ +, scissor lift Optimum 8 and Star 10 vertical mast, Haulotte innovations, as well as modifications and improvements related to the machines.
?We shared detailed information about the machines so that technicians perfectly understand how the machine works and how to rapidly intervene in case of malfunction. The practical sessions on the machines showed them how to use the tools efficiently. We?ve particularly focused on the calibration,? said Dusko Ormanovic, training manager of the Asia-Pacific Middle East zone.
Emrah G?ng?r, after-sales service manager in Acarlar Makine, added, ?Technical training is crucial for Acarlar Makine. We work diligently in regards to service process in order to maximize customer satisfaction.?
In another training organised by the company in Reunion Island, Haulotte Africa met technicians from the African rental companies DMP LOC, PMI and Filtra Run and provided complete information regarding the features and functions of the H15 SX and the Compact electric scissor lift range, as well as the HA16 RTJ PRO,HA20 RTJ PRO and HA120 PX articulating booms.
The training included safety devices and maintenance issues. The participants valued the on-board diagnostic tool, the Haulotte Activ?Screen, which helps the technicians to manage daily machine maintenance and perform diagnosis, according to a company statement.