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Siemens wins service contract for Dubai airports

Siemens Postal, Parcel & Airport Logistics (SPPAL) has received a service contract for the baggage and material handling systems at the two international airports in Dubai

Covering a period of six years with the option for a further extension, the contract is the most extensive service agreement that SPPAL has ever signed.

At Dubai International, the service contract covers the baggage handling systems at Terminals 1, 2 and 3 as well as the material handling system at the Dubai Flower Centre. In addition, Siemens will operate and maintain the recently extended baggage handling system at the new Dubai World Central (DWC).

?The offering includes end-to-end baggage handling system operation, all aspects of troubleshooting, a continuous improvement process and predictive and preventive maintenance. Siemens will also provide extensive spare parts management,? said the company in a press release.

Serving more than 90mn passengers, Dubai International ranks as one of the top three airports in the world. DWC has been recently expanded to accommodate 26mn passengers with a long-term plan to achieve an ultimate capacity of up to 240mn passengers per year.

?More and more airports are switching from traditional service methods to more modern models,? said Michael Reichle, CEO of SPPAL.

Siemens aims to provide KPI-based solutions and innovative digital analytics applications to further improve system availability as well as cost and resource efficiency.

Siemens? local presence in the Middle East makes SPPAL the leading partner for the service project. Established in Dubai, the SPPAL regional company SD (Middle East) has around 800 employees. Currently, the company has long-term operation and maintenance contracts with about 40 airports.