In The Spotlight
Conducted by Ciena with Censuswide, the research polled 100 service provider experts in the UAE and 100 in Saudi Arabia, forming part of a global analysis of 1,200 respondents across 12 countries.
Gulf telecoms target net-new revenue with AI network services
Telecommunications providers across the Middle East are realigning their strategic priorities, recognising artificial intelligence not just as an operational tool, but as a primary catalyst for commercial expansion.
A recent study has underscored this shifting landscape, revealing that service providers in both the United Arab Emirates and Saudi Arabia anticipate high-capacity AI-driven network services will become a dominant force in generating net-new revenue over the next three to five years.
Conducted by Ciena with Censuswide, the research polled 100 service provider experts in the UAE and 100 in Saudi Arabia, forming part of a global analysis of 1,200 respondents across 12 countries. The findings demonstrate a clear consensus on the financial potential of AI infrastructure, including the connectivity required by enterprises, hyperscalers, and neoscalers. According to the data, 96 per cent of UAE service providers and 90 per cent of their Saudi counterparts expect AI-enabled network services to primarily drive near-term revenue growth.
To support premium enterprise AI service-level agreements (SLAs), robust network infrastructure is essential. The survey highlights a pronounced urgency within the region, particularly in the UAE, where 97 per cent of service providers report an immediate need for optical network upgrades. This figure noticeably outpaces the Saudi Arabian average of 86 per cent and the global average of 88 per cent, indicating an aggressive approach to network modernisation.
Pete Hall, regional managing director for the Middle East and Africa at Ciena, articulated the nuances regarding this transition.
“Globally, service providers are balancing optimism with urgency about AI-driven revenue opportunities,” Hall stated. Addressing the distinct positioning of the Gulf, he added, “The survey findings for UAE and Saudi Arabia showed the same optimism, but urgency sits at the center of the conversation. In the UAE, service providers are treating network upgrades and automation as something to act on now, not plan for later. In Saudi Arabia, service providers are also focused on AI inference, service reliability, and sovereign infrastructure requirements.”
Divergent cloud and interconnectivity strategies
While the ambition to monetise AI is shared, service providers in the UAE and Saudi Arabia are charting divergent paths for cloud connectivity and data centre strategies:
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AI Inference and Data Centres: Growth in AI inference data centres is expected to influence demand for interconnect services heavily. In Saudi Arabia, 58 per cent of respondents foresee this increase, tracking above the global average of 49 per cent. Conversely, only 37 per cent of UAE providers share this expectation.
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Multi-Cloud Connectivity Models: Saudi operators prioritise multi-cloud connectivity management, leading as a revenue driver for 64 per cent of respondents. In a reversal of global patterns, 57 per cent of UAE providers still view traditional fixed-capacity services as their primary revenue model, placing it ahead of multi-cloud management (46 per cent).
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Wholesale Hyperscaler Demand: Accommodating hyperscalers is universally critical. This segment is viewed as a substantial contributor to wholesale revenue growth by 99 per cent of UAE respondents and 91 per cent of Saudi respondents, aligning with the global average of 95 per cent.
Expanding portfolios and quantum-safe security
Beyond core connectivity, telecommunications organisations are identifying emerging avenues to expand AI-related revenue streams. Physical AI ecosystems, encompassing industrial robotics and remote-control systems, present a significant opportunity. Fifty-two per cent of UAE respondents and 37 per cent of Saudi respondents anticipate physical AI will account for more than 15 per cent of total enterprise AI revenue within five years. Furthermore, service providers across both markets recognise strong commercial potential in offering GPU-as-a-service.
Network performance and security posture are also undergoing rigorous re-evaluation. In Saudi Arabia, guaranteeing performance stability and maintaining low jitter is considered the leading premium monetisation opportunity. This focus on reliability is cited by 42 per cent of Saudi respondents, surpassing the global baseline of 35 per cent.
Meanwhile, the UAE is demonstrating rapid acceleration toward advanced security frameworks. The deployment of quantum-safe encryption is emerging as a near-term reality. Fifty-four per cent of UAE service providers confirm they have launched or expect to launch quantum-safe offerings within twelve months, compared to 38 per cent among Saudi counterparts. This highlights the UAE's expedited timeline for commercialising secure network solutions.
IBM has officially joined the 17th edition of the Middle East Banking Innovation Summit (MEBIS) as the Title Sponsor.
IBM title sponsors MEBIS 2026 to drive AI banking in Dubai
The Middle East's financial landscape is undergoing a profound digital transformation, with artificial intelligence at the very heart of this evolution.
IBM has officially joined the 17th edition of the Middle East Banking Innovation Summit (MEBIS) as the Title Sponsor. Scheduled for the 16th and 17th of September 2026 at the Jumeirah Emirates Towers in Dubai, the summit is the premier banking technology event in the region.
This major announcement, placed prominently ahead of the industry gathering, underscores IBM’s commitment to equipping regional institutions with enterprise-grade solutions. The summit serves as the ultimate platform to shape the future of autonomous banking with C-level executives and digital innovators converging in the United Arab Emirates.
The shift towards AI-powered financial services
Banking today transcends traditional transaction processing; it is fundamentally about hyper-personalised customer experiences and frictionless digital ecosystems. MEBIS 2026 explores the AI-driven transformation reshaping the sector, focussing heavily on the critical transition from basic automation to advanced Generative and Agentic AI technologies.
IBM’s sponsorship highlights the urgent need for a cohesive digital strategy as institutions face escalating pressure to modernise. The technology leader helps clients across more than 175 countries capitalise on deep data insights, streamline complex processes, and reduce operational costs. Thousands of corporate entities in critical infrastructure areas such as financial services rely on IBM’s hybrid cloud platform and Red Hat OpenShift to execute their digital transformations rapidly and securely.
Innovation cannot come at the expense of enterprise security. IBM’s advancements in quantum computing, industry-specific cloud solutions, and artificial intelligence are backed by a steadfast commitment to transparency and responsibility. At the summit, senior figures, including Shukri Eid, Vice President and General Manager for Gulf, Levant, and Pakistan at IBM, will join strategic discussions on scaling AI responsibly whilst ensuring robust cybersecurity controls are maintained.
Key themes shaping the 2026 summit
The MEBIS 2026 agenda brings banking transformation to the foreground, tackling real-world challenges faced by the region’s boldest banking minds. The structured programme carefully blends visionary keynotes, executive dialogues, and practical case studies.
Attendees will actively explore several critical industry pillars:
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Intelligent Automation: Focussing on responsible scaling, agentic workflows, and delivering a tangible return on investment from artificial intelligence applications.
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Data Strategy: Establishing trusted analytics through enhanced data quality, robust lineage tracking, and strict institutional governance controls.
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Cloud Architecture: Transitioning to modern data platforms that allow for high-speed interoperability and seamless, non-disruptive system upgrades.
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Digital Banking and CX: Designing fully connected omnichannel networks to deliver hyper-personalised customer journeys.
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Risk and Cybersecurity: Implementing advanced threat intelligence and a proactive 'trust-by-design' framework across all digital finance touchpoints.
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Embedded Finance: Utilising open APIs to build collaborative digital ecosystems and unlock entirely new revenue models.
Gathering the region’s financial elite
Attracting over 400 attendees annually, MEBIS draws a highly influential crowd, with more than 75 per cent of delegates holding C-suite or key decision-making roles. The event consistently unites representatives from over 100 retail, corporate, and Islamic banks.
This unparalleled concentration of expertise provides unmatched networking opportunities. Emphasising the importance of this gathering, Saket Saith, Group Chief Technology and Data Officer at RAKBANK, noted: “It's always great to come here, meet people, and understand what's happening in the industry. We can't operate in isolation anymore, networking, sharing challenges, and discovering creative solutions together is essential. That's what brings me back to this event every year.”
Paving the way for digital success in the UAE
Dubai’s strategic position as a global financial hub makes it the ideal host for MEBIS 2026. The active participation of the UAE Banks Federation and top executives from regional heavyweights—such as Mashreq, Emirates NBD, and Dubai Islamic Bank—ensures that the summit’s outcomes will ripple across the wider Middle East.
By securing the Title Sponsor position, IBM is actively architecting the technological framework supporting the next decade of digital finance. As banking leaders convene this September, the focus remains firmly on actionable insights and forming dynamic partnerships that drive the region towards a secure, autonomous, and AI-enabled financial future.
Protecting the Gulf’s US$260bn AI future from global bottlenecks
The Gulf Cooperation Council (GCC) stands at the precipice of a sweeping digital transformation, one that promises to reshape its economic landscape for decades to come.
Across the region, artificial intelligence (AI) has rapidly evolved from a theoretical technology into the bedrock of future economic diversification. According to a vital research study published by Strategy&, this digital pivot represents a staggering US$260bn economic opportunity for the Gulf. However, unlocking and sustaining this immense value is not guaranteed. The core finding of the report delivers a stark warning: to protect this $260bn windfall, the GCC must urgently secure critical AI chokepoints. If these vulnerabilities are left unaddressed, the region risks jeopardising its most promising avenue for post-oil economic growth.
The anatomy of global technology chokepoints
To comprehend the scale of the challenge facing the GCC, one must look at the broader architecture of the global AI industry. The concept of 'chokepoints' refers to the highly concentrated, easily disrupted nodes within the global supply chain that are absolutely essential for AI development and deployment. These bottlenecks are multifaceted, encompassing the physical, digital, and intellectual infrastructure required to sustain machine learning models.
Currently, the global AI ecosystem is overwhelmingly reliant on a handful of international suppliers. Advanced semiconductors, particularly the graphics processing units (GPUs) necessary for training complex AI models, are manufactured in highly concentrated geographic hubs. Similarly, high-bandwidth memory chips and the specialised networking equipment required to move data efficiently within vast data centres represent significant vulnerabilities. For the GCC, a region aggressively building its digital capacity whilst importing much of the foundational hardware, these global chokepoints represent a critical strategic risk. Over-reliance on external supply chains means that international trade disputes, manufacturing delays, or geopolitical shifts could severely restrict the Gulf’s access to the very tools it needs to realise its $260 billion AI ambitions.
Protecting a US$260bn economic engine
The US$260bn opportunity identified by Strategy& underscores just how deeply AI is expected to penetrate the Gulf’s primary industries. The GCC is rapidly transitioning away from hydrocarbon dependency, favouring knowledge-based economies championed by national frameworks such as Saudi Arabia’s Vision 2030 and the UAE’s strategic digital initiatives. In this context, AI is slated to drive unprecedented productivity and operational optimisation across sectors ranging from logistics and aviation to healthcare, sovereign wealth management, and smart city development.
However, a topic-first analysis of global technology deployment reveals that an economic opportunity of this magnitude cannot be sustained on fragile foundations. The Strategy& report's focus on securing chokepoints is a clarion call for proactive defensive strategies. If the Gulf cannot guarantee uninterrupted access to advanced computing power, the deployment of enterprise AI applications will stall, significantly eroding the projected economic gain.
Strategic avenues for regional resilience
Securing these critical nodes requires a coordinated, multi-pronged approach to supply chain resilience and infrastructure sovereignty. To safeguard the future of its digital economy, the GCC must focus on several core strategies:
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Supply Chain Diversification: Moving aggressively away from single-source dependencies for vital hardware, including advanced AI processors and networking silicon, ensuring multiple procurement pathways.
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Sovereign Infrastructure Investment: Accelerating the construction of localised, state-of-the-art data centres. By bringing computational power within their own borders, GCC nations can ensure data sovereignty and operational continuity.
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Capitalising on Energy Supremacy: Artificial intelligence is incredibly energy-intensive. The Gulf states can leverage their massive, reliable energy grids—and growing renewable energy capacities—to position themselves as globally competitive hubs for sustainable AI computation.
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Cultivating Domestic Expertise: Reducing reliance on imported intellectual capital by heavily investing in local talent programmes, ensuring the region has the engineering and development expertise required to maintain sovereign AI systems.
Securing the digital horizon
This massive valuation is a testament to the GCC’s immense potential as a global technology leader. Yet, as the Strategy& study makes clear, potential alone is insufficient without highly secure infrastructure. By proactively identifying and reinforcing critical AI chokepoints, the Gulf can insulate its technological investments from global volatility. Securing these vital nodes is no longer merely a matter of standard IT procurement; it is a fundamental pillar of national economic security and the absolute key to realising a prosperous, digitally driven future.